Legal notice

 

Seller (business name) Nan-an Seiko Co., Ltd.
Brand name Azusa Watch
Person responsible for operations Tomoyuki Kobayashi
Address 2300-1 Toyoshina, Azumino-shi, Nagano 399-8205, Japan
Telephone +81-263-73-5581
Telephone hours Mon–Fri 9:30–18:00 / Sat & public holidays 10:00–18:00 (closed Sundays and during the year-end/New-Year period). Hours are shown in Japan Standard Time (JST).
Email info@azusawatches.jp
Store URL https://azusawatches.jp
Selling price Shown on each product page (in US dollars for overseas customers, in Japanese yen for domestic customers).
Charges other than the product price Shipping fees (based on destination and quantity, transport insurance included; the amount is shown on the checkout screen). * For overseas delivery, orders to the United States are shipped DDP (Delivered Duty Paid; customs duties, etc. borne by us), while orders to countries other than the United States are shipped DAP (import duties, taxes, clearance fees, and any local value-added tax (VAT/GST) are, as a rule, the customer's responsibility).
Payment methods Credit cards (Visa / Mastercard / American Express / JCB), Apple Pay, Google Pay, and PayPal. The payment methods currently available are as shown on the checkout screen.
Timing of payment Payment is confirmed at the time of your order. The timing of billing or withdrawal for each payment service — credit card, Apple Pay, Google Pay, PayPal, etc. — follows the terms of the respective payment company.
Delivery time of goods We ship within 5 business days after your order (and payment) is confirmed.
Returns and exchanges For initial defects, please contact us within 7 days of delivery. We prioritize exchange or repair, and if neither is possible we will issue a refund. Returns for the customer's own reasons are, as a rule, not accepted. Details are governed by our separate "Return & Refund Policy."

Related pages: Shipping Policy / Return & Refund Policy / Warranty & After-Sales Service