Legal notice
| Seller (business name) | Nan-an Seiko Co., Ltd. |
|---|---|
| Brand name | Azusa Watch |
| Person responsible for operations | Tomoyuki Kobayashi |
| Address | 2300-1 Toyoshina, Azumino-shi, Nagano 399-8205, Japan |
| Telephone | +81-263-73-5581 |
| Telephone hours | Mon–Fri 9:30–18:00 / Sat & public holidays 10:00–18:00 (closed Sundays and during the year-end/New-Year period). Hours are shown in Japan Standard Time (JST). |
| info@azusawatches.jp | |
| Store URL | https://azusawatches.jp |
| Selling price | Shown on each product page (in US dollars for overseas customers, in Japanese yen for domestic customers). |
| Charges other than the product price | Shipping fees (based on destination and quantity, transport insurance included; the amount is shown on the checkout screen). * For overseas delivery, orders to the United States are shipped DDP (Delivered Duty Paid; customs duties, etc. borne by us), while orders to countries other than the United States are shipped DAP (import duties, taxes, clearance fees, and any local value-added tax (VAT/GST) are, as a rule, the customer's responsibility). |
| Payment methods | Credit cards (Visa / Mastercard / American Express / JCB), Apple Pay, Google Pay, and PayPal. The payment methods currently available are as shown on the checkout screen. |
| Timing of payment | Payment is confirmed at the time of your order. The timing of billing or withdrawal for each payment service — credit card, Apple Pay, Google Pay, PayPal, etc. — follows the terms of the respective payment company. |
| Delivery time of goods | We ship within 5 business days after your order (and payment) is confirmed. |
| Returns and exchanges | For initial defects, please contact us within 7 days of delivery. We prioritize exchange or repair, and if neither is possible we will issue a refund. Returns for the customer's own reasons are, as a rule, not accepted. Details are governed by our separate "Return & Refund Policy." |
Related pages: Shipping Policy / Return & Refund Policy / Warranty & After-Sales Service